Med Temp Transport, a division of Med Temp Grocery Delivery Inc., values and respects the privacy of our users. We are committed to safeguarding the personal information you share with us and being transparent about how we collect, use, and protect your data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our services.
This policy is designed to comply with the Privacy Act and the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our services, you agree to the terms outlined in this “Privacy Policy”.
“Personal Information or Data" refers to:
Any data that, on its own or when combined with other details we have, can identify an individual. This may include, but is not limited to, a person’s name, email address, phone number, date of birth, or any other non-public information that is linked to these details. Conversely, "Anonymous Data" refers to information that does not directly identify an individual and is not associated with personal information. We collect both Personal Information and Anonymous Data from multiple sources as part o...
We collect personal data necessary for providing our courier services. This information may include:
Pharmacies and authorized representatives create accounts on our platform to arrange deliveries for their customers. In doing so, they provide us with customer details necessary for fulfilling the courier service.
We collect personal information directly from pharmacies and customers when they:
We may collect certain information about your use of our platform through tracking technologies, including:
Our servers automatically record details such as IP address, browser type, and the pages you visit.
Med Temp Transport uses cookies and similar tracking technologies to enhance user experience, improve our services, and analyze website traffic. These are used to improve user experience and for analytics.
We use different categories of cookies, including:
We may allow trusted third-party services (such as analytics providers) to place cookies on our website to help analyze user behavior and improve our services. These third parties are bound by data protection agreements to ensure compliance with privacy laws.
Small tracking pixels may be used to track service interactions.
Users have control over cookie preferences and can:
Please note that disabling certain cookies may impact the functionality of our website and some services may not work as intended.
We use personal information for the following purposes:
We do not sell, rent, trade, or otherwise share Personal Information collected through the Site, from Log-In Users collected through the Services, except as described below:
A. Service Providers: We do not work with third parties that provide services on our behalf, including our Retailers. Such services may include supplies monitoring and tracking, product shipping and delivery, credit card processing, website hosting, product development and enhancement, marketing, and website usage analytics.
B. Subsidiaries and Affiliates: We do not share personal information or any information collected through the Site with our subsidiaries and affiliates.
C. Merger and Acquisition: We may disclose or transfer personal information or any information collected through your usage of our Service to third parties who acquire all or a portion of Company’s business, whether such acquisition is by way of merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.
D. Protection: We may disclose or transfer personal information or any information collected through the Site and your usage of the Med Temp if we deem it necessary to protect the rights, property, or safety of the Company or third parties; in compliance with local laws and regulatory authorities.
E. Breach of Terms: We may disclose or transfer personal information or any information collected through the Site and your usage of the Med Temp if we find that you are in breach of its terms and conditions or any policies or usage guidelines for products or services.
F. Compliance with laws: We may disclose personal information or any information collected through the Site and your usage of the Med Temp if we are required to do so by law or pursuant to legal process, in response to a request from government officials, law enforcement authorities or a valid subpoena, or as necessary or appropriate in connection with an investigation of illegal activity, including without limitation to prevent, investigate, detect or prosecute any criminal offense or attack.
G. Consent: We may share personal information in accordance with any consent you provide.
Contractors, Vendors or partners of Med Temp who have access to your personal information in connection with providing services for Med Temp are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for Med Temp.
When accessing Med Temp Transport via a mobile device, we may collect additional device-specific information such as:
Users can disable location services in their device settings.
We implement appropriate technical and organizational measures including data encryption, strong access control mechanisms, network security and hardening, logging and monitoring, and employee awareness training to protect personal data from unauthorized access, disclosure, alteration, or destruction. However, users should take necessary precautions when sharing personal information online including security of their own devices.
Med Temp Transport retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our courier services, complying with legal and regulatory obligations, resolving disputes, and enforcing our agreements.
The retention period for different types of data varies based on its purpose:
Users have the right to:
For any privacy-related inquiries, users may contact us at privacy@medtemp.ca.
We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.
By accessing and using Med Temp Transport’s services, you agree to comply with these Terms of Use. If you do not agree, please do not use our services.
Med Temp Transport provides courier services for the transportation of pharmacy products and medications within Canada. Pharmacies log in to our platform to arrange deliveries for their customers.
Users agree to:
Med Temp Transport is not responsible for:
We reserve the right to suspend or terminate accounts that violate our terms or engage in fraudulent activities.
We may update these Terms of Use from time to time. Continued use of our services signifies agreement to the revised terms.
For any questions or concerns, please contact us at support@medtemp.ca
